Legal notice
Seroa, owned by LRS ECOM B.V., attaches paramount importance to respecting privacy and communicating clearly with its customers. This policy describes how personal information is used, the purposes pursued and the rights users have to remain in control of their data.
For further information regarding the protection of personal data, you may consult your competent national authority (in France, the CNIL: https://www.cnil.fr/.
L’utilisation continued use of the site means that you accept the terms below without reservation.
Only the version available online is authoritative while the site is accessible, until a new update replaces the previous one.
Article 1 - General information
1.1 Website address (hereinafter “the site”): https://seroa.fr/
1.2 Editor (hereinafter “the editor”):
- Seroa: Bertha van Moerdregtpad 22, 2841 SR Moordrecht, Netherlands
1.3 Hosting provider (hereinafter “the hosting provider”): the site is hosted by Shopify, 126 York St., Ottawa, ON K1N 5T5, Canada.
1.4 Data Protection Officer: any request may be sent to support@seroa.fr.
Article 2 - Use of the site
L’accès is limited to private use. Using the site’s content for commercial, advertising or political purposes is prohibited, including sending unsolicited messages.
Article 3 - Protected content
L’ensemble of the elements on the site (texts, images, videos, trademarks, computer code, etc.) is subject to intellectual property law. Any reuse, reproduction or modification, even in part, requires the editor’s prior written authorization. L’absence of an immediate response in the event of non-compliance does not constitute a waiver of these rights.
Article 4 - Technical management
L’éditeur may, at any time:
- restrict or suspend access to the site or certain sections,
- remove information that does not comply with applicable laws,
- temporarily take the site offline for maintenance or updates.
Article 5 - Limitation of liability
L’éditeur n’assume aucune responsabilité en cas d’interruption du site ou de problème technique empêchant son utilisation. L’utilisateur est responsable de son équipement et doit veiller à sa sécurité informatique. L’éditeur ne pourra être tenu responsable d’éventuels dommages matériels, pertes de données ou actions en justice liés à l’utilisation du site.
If the publisher is sued because of a user's improper use of the site, that user must indemnify the publisher for the costs and losses incurred.
Article 6 - External links
Creating links to this site requires the publisher’s written authorization. This authorization may be refused or withdrawn at any time. The publisher is not responsible for content accessible through third-party websites.
Article 7 - Data collection
Personal information is collected by LRS ECOM B.V. to manage customer relationships and process orders. “Personal data” means any information that allows a person to be identified directly or indirectly.
The following may be collected:
- First and last name
- Postal address
- Email address
- Phone number
- Bank details associated with payments
If you have any questions, you can contact our support team (support@seroa.fr).
Article 8 - Your rights
Under the GDPR, each user has, in particular, the right:
- to access their data,
- to request its rectification,
- to request its erasure,
- to restrict its processing,
- to object to its use,
- and obtain the portability of their information.
These rights may be exercised by post (Bertha van Moerdregtpad 22, 2841 SR Moordrecht, Netherlands) or by email (support@seroa.fr). Proof of identity may be required. A response will be provided within one month, which may be extended by two months if necessary.
Users may also specify their preferences regarding their data after their death and lodge a complaint with the CNIL in the event of a dispute (https://www.cnil.fr/).
Article 9 - Purposes
The data collected are used, in particular, to:
- enable access to the site and its services,
- ensure security and technical optimization,
- provide user support,
- verify identity and the information provided,
- personalize advertising displays,
- prevent fraud and cyber threats,
- manage any disputes,
- communicate commercial information,
- and organize the operation of payments.
Article 10 - Retention period
Data is retained only for as long as necessary to provide the services. Certain information may remain archived to meet legal obligations or prevent disputes, even after an account is closed.
Article 11 - Disclosure to third parties
Data may be disclosed to service providers located in the European Union in the following cases:
- processing of payments through banking institutions,
- voluntary publication of information in public areas of the site,
- use of subcontractors (support, advertising, payments),
- or if the law requires disclosure to the authorities.
Article 12 - Commercial prospecting
You may receive promotional messages from the publisher or its partners, unless you object (by contacting support@seroa.fr).
Article 13 - Cookies
Cookies are files stored on your device that enable browsing activity to be analyzed and certain services to be facilitated. On your first visit, an information banner asks for your consent, which is valid for 13 months. You can change your choices at any time.
This site uses, among other things, Google cookies (Analytics, Tag Manager, Adsense, Remarketing, Ads Conversion, DoubleClick) to measure audience and manage advertising.
Article 14 - Illustrations
Product images on the site are for illustrative purposes only and do not constitute a contractual commitment.
Article 15 - Applicable law
These terms are governed by French law. Any dispute shall be brought before the courts with jurisdiction over the publisher’s registered office, unless otherwise provided by law.
Contact Us
Email: support@seroa.fr
Phone number: +31 6 20081625
Company name: LRS ECOM B.V.
VAT number: NL867774125B01
Business number: 96816031
Address: Bertha van Moerdregtpad 22, 2841 SR Moordrecht, Netherlands
Opening hours: Our customer service team is available from 9:00 a.m. to 5:00 p.m. (Monday to Friday).
Would you like to contact us? Contact us